“Your provider allows one stream at a time”
Most subscriptions allow one connection. After switching channels, the provider may still count the previous stream for up to half a minute. ORM Player retries by itself; wait a moment. Close the player on your other devices if you use the same login there.
A stream does not start
- Try another channel: if none work, your subscription may have expired (see Home, subscription card).
- Some streams use formats the browser cannot play. Films in old formats such as AVI are not supported.
- Press Try again in the player.
No sound, or the wrong language
Open Audio / Subtitles in the player and choose another track. In Settings you can prefer Dutch audio and subtitles.
The list is out of date
Libraries refresh by themselves every few hours. To refresh now: Settings, Playlists, the refresh button.
Everything is slow on my TV
Use an Xtream Codes login instead of a very large M3U list, and turn on one row per channel in Settings.
Still stuck?
ORM Player cannot see or change your subscription. For problems with channels, logins or expiry dates, contact your provider.
Last updated: